Privacy Protection

Tkbt Privacy Policy — Your Data, Our Responsibility

Protecting your personal data at tkbt is our highest priority. Read this policy to learn how we use your information.

Last Updated: January 2025

What Information We Collect

When you register on the tkbt platform, we collect your name, mobile number, email address, and date of birth. Your national identity card or other government-issued ID information may be requested for account verification purposes. Mobile banking numbers or the necessary bank account details are collected for financial transactions, however full card numbers or PINs are never stored. While you use the platform, your device type, operating system, browser version, and IP address are automatically logged. Records of gaming activity, transaction history, and communications with support are also stored in our systems. This information is used to improve service quality and ensure security.

Identity Information

Name, mobile number, email, date of birth, and identity verification documents.

Financial Information

Mobile banking number and transaction history; full card numbers or PINs are never stored.

Device Information

Device type, IP address, browser, and operating system logs.

Gaming Activity

Game history, bet amounts, and records of activity on the platform.

Purpose of Data Use

Tkbt primarily uses collected data for account management, transaction processing, and customer service. Your transactions and login activity are regularly monitored to prevent fraud and ensure financial security. We analyze platform usage statistics to improve service quality and user experience. Data also helps with resolving customer issues, diagnosing technical problems, and providing timely support. As part of responsible gaming monitoring, data may be analyzed to detect unusual gaming behavior. Some data must also be retained to meet applicable legal obligations in Bangladesh.

Data Protection Methods

Tkbt uses industry-standard encryption technology to protect your data; all information is transferred via SSL/TLS protocols. Our servers are housed in secure data centers and undergo regular security audits. Only authorized personnel can access specific data, and all access is logged. Your account password is stored in hashed form, so no employee can see your actual password. If a suspicious login or transaction is detected, an automated alert system activates and the necessary steps are taken to secure your account. Using a strong password and keeping your login credentials private is also an important part of keeping your account secure.

Sharing Information with Third Parties

Tkbt never sells your personal information or shares it with third parties for advertising purposes. Only the minimum necessary information is shared with mobile banking partners or payment gateways to complete transactions. Reliable third-party service providers may be used to operate our technical infrastructure, but they operate under strict confidentiality agreements. Disclosing information in compliance with valid requests from Bangladeshi law enforcement agencies or court orders is part of our legal obligations. Limited data sharing with international regulatory bodies may also occur during investigations into fraud or misuse. In all such cases, only the minimum necessary information is shared.

Your Rights

As a tkbt user, you have several important rights over your own personal data. You may request a copy of your stored data at any time through our support team. If any information is incorrect or incomplete, you have the right to request a correction and we will make the update as promptly as possible. When closing an account, you may request the deletion of personal data beyond what is required to be retained by law. You also have the option to object to promotional communications or certain types of data processing. The support team aims to process any request related to these rights within seven business days.

Right to Access Data

Right to Correction

Right to Deletion

Right to Object

Contact & Policy Changes

For any questions, concerns, or requests regarding this privacy policy, you may contact us by email at: [email protected]. Our dedicated privacy team aims to review your message and respond within seven business days. tkbt reserves the right to amend this privacy policy as needed, and in the event of significant changes, users will be notified via email or platform notifications. The updated policy will take effect from the date it is published on the website. Continued use of the platform after any changes will be considered acceptance of the new policy. We are committed to maintaining transparency and earning your trust at all times.

Start Gaming Safely

Your data is secure at tkbt. Open an account today and enjoy entertainment on a safe and trusted platform.

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